The AI assistant built for specialists

Faster. Smarter.
Grounded in your data.

Outperform the generalists. Own your niche.

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What is Drafto?

An AI personal assistant that sits silently in the background, ready the moment your agents need it.

Specialist knowledge

Bespoke knowledge bases per industry or sub task. Not generic. Your data, your logic.

100+ languages

Support customers the world over. Monolingual agents can understand and reply across languages instantly.

Works everywhere

Compatible with any CRM, any desktop program, including Microsoft Teams. No rip and replace.

18x faster

Powered by groundbreaking text architecture. Specialist grade quality without third party LLM overhead.

The problem with generalist AI

You ask AI a question. It gives you a high level, sometimes incorrect answer, with 100% certainty. That is not good enough for agents in the field.

Drafto is the answer to generalist AI.

Hallucinations

Generic AI invents confident answers outside its knowledge.

No industry depth

LLMs do not know your workflows, your clients, or your edge cases.

Language barriers

Agents miss opportunities when they cannot communicate across languages.

How Drafto works

From query to send. Empowering your agents, not replacing them.

  1. 01

    Query in

    Your agent encounters a customer query: email, CRM note, inbound message, or any other text.

  2. 02

    KB retrieval

    Drafto fetches relevant data from your bespoke knowledge bases in real time.

  3. 03

    Draft out

    An informed, accurate email is generated. Specialist grade, in under a second on average.

  4. 04

    Send

    Agent reviews, refines, and sends. Human-in-the-loop is core to our approach.

Powered by specialised text architecture for accuracy without relying on generic third party models alone.

See through generic AI

A real customer query. Click Use Drafto's Glasses, then move your cursor or finger to reveal the grounded reply.

Customer query

Hello DraftoNet,

my new “ultra fast” broadband has been really slow since I upgraded last week. netflix keeps buffering and pages take ages to load and my son was trying to play online last night and kept lagging out as well.

I have restarted the router a few times but it is still the same. What’s going on??

Slowly yours,
Netso Slow

Drafto response

Dear Netso,

I’m sorry to hear that your new broadband has been slower than expected since the upgrade. When a service is upgraded, the line goes through a short period that can last up to ten days. During this time the system tests higher speeds gradually, and it is normal to see speeds lower than the package you signed up for.

To check whether the line is performing as it should, please open a web browser on a computer that is connected with an Ethernet cable and go to speedtest.draftonet.co.uk.

If the test shows a speed that is still far below the expected level after the ten‑day period, let us know and we can look into it further. In the meantime, you may continue to use the service while things come up to speed.

Kind regards,
DraftoNet

Grounded in: Broadband Upgrade Troubleshooting

Without Drafto

Thank you for contacting us about your broadband. Slow internet can have many causes, such as Wi‑Fi interference, outdated equipment, or network congestion. Try rebooting your router and moving closer to it. You may also want to run a speed test and contact your provider if problems continue.

We hope this helps. Please let us know if you need anything else.

Dashboard and metrics

See how Drafto is used across your organisation. Configure knowledge bases, monitor adoption, and measure impact from one place.

  • Usage monitoring Track drafts generated, active users, and daily volume at a glance.
  • Knowledge base control Set up and manage the sources your agents rely on, without developer tickets.
  • Agent insights Understand which teams benefit most and where Drafto saves the most time.
  • Accurate reporting Built in metrics you can trust when reviewing performance with leadership.
Open Members Dashboard

See Drafto in action

Enterprise grade security

  • Dedicated stack

    Your organisation gets its own isolated environment. No shared infrastructure.

  • 2FA + SSO ready

    Secure access with multi factor authentication. Enterprise SSO on the roadmap.

  • Transport security

    HTTPS and modern TLS on every connection, so data is encrypted in transit between your team and Drafto.

  • User access control

    Role based permissions for owners, managers, and users, so each person only sees and does what their role allows.

  • Human + AI code review

    Every major release reviewed by people and industry standard security tooling.

  • Audit trails

    Activity is logged so administrators can see who did what, and when.

  • Always online

    Fallback models if the primary provider goes down.

  • Developer led support

    Weekday direct support from the developers themselves.

Why Drafto beats the competition

Small parts of what Drafto does exist elsewhere, but nothing matches its flexibility. Drafto is built to enhance your team, not to keep you buying more.

Feature Drafto ChatGPT / others CRM built ins
Industry specific knowledge ✓ ✗ Limited
Real time data grounding ✓ ✗ ✗
18x generation speed ✓ ✗ ✗
100+ languages ✓ ✓ Varies
Works in any CRM / app ✓ ✓* ✗
Predictable, transparent model ✓ ✗ Bundled
Fallback models built in ✓ ✗ ✗
Usage dashboard and metrics ✓ ✗ Limited

* Requires manual effort and can create security risks.

Ready to stop guessing?

Empower your agents with specialist AI grounded in your data.

www.drafto.co.uk